HELP CENTER

Can I keep my primary physical SIM active while using HotelESIM?

Updated April 22, 2026

Absolutely, yes! Thanks to the dual SIM functionality in most modern smartphones, you can effortlessly use your HotelESIM alongside your existing physical SIM card. This means you can retain your home number for receiving important calls or two-factor authentication codes, while using your HotelESIM for all your data needs abroad. We often suggest setting your physical SIM for calls/SMS and your HotelESIM for data, ensuring you have the best of both worlds – local data speeds and access to your home contacts, complementing your hotel's Wi-Fi experience.

Was this answer helpful?

READY?

Get an eSIM in 60 seconds

Pick a destination, scan the QR, you're online.

Browse destinations